Expansion Manager

What is Indeed Flex?

Founded in 2015 under the name Syft, Indeed Flex is an on-demand marketplace helping Job Seekers and Employers have 100% control and choice over shifts worked in real time. We want to enable Job Seekers to control their schedule, choose their work and enable them to work as many or as few shifts as they want. The platform enables Employers to book reliable, rated and verified staff immediately. At Indeed Flex, we’re harnessing innovative technology to revolutionise the flexible staffing sector.

About Us

Our mission is to help people get jobs by democratising work and giving jobseekers ownership, control, and choice. We are working hard to build a world where access to work and jobseekers are frictionless.

In 2019 Syft was acquired by Indeed.com, the world’s #1 job site, allowing us to match our synergies and skyrocket our journey. This exciting stage means that Syft is ready to bring the Future of Work to the US under the name Indeed Flex. If you want to see your efforts make an immediate impact, then this role is for you!

Syft has grown to nearly 200 employees across 8 offices around the UK. We’re looking for an ambitious, self-motivated Expansion Manager to join us as we take on the US market.

Summary of the role

The Expansion Program Manager is responsible for launching Indeed Flex operations in new cities and states across the United States. This role requires a balance of incredible program and stakeholder management and comfort with rapid change and ambiguity.

Responsibilities and Duties

• Work within the established US Expansion team to project manage the preparation and launch of Indeed Flex in new cities from scratch in a matter of weeks

• Working alongside management to identify potential market opportunities and define our overall expansion strategy e.g. city prioritization, on-the ground launch processes

• Quickly incorporate learnings from your own and others’ launch markets to continually improve the launch process

• Build a launch toolkit with robust program and project management tools that are easily understood and engaged with.

• Support in the development of other launch tooling and processes including hiring plans; Ops/OB plans, launch playbooks & checklists

• Assist with B2B sales, onboarding workers, and office management to reach goals

• Be comfortable committing the time and energy that is required to launch a new business in a new city. This could mean going beyond your comfort zone to Onboard workers, call clients and scramble to create successes.

Qualifications and Skills

• Min. 4 years of experience in operations, ideally in a startup environment

• A passion for marketplace platforms and improving the lives of job seekers

• Exceptional verbal and written communication skills & experience using Gantt charts

• Strong project management skills including using data to establish priorities, developing strategies to pursue them, and managing cross-functional stakeholders

• Ability to balance detailed planning and engagement with swift execution

• Extensive sales success (preferably in related sectors) is a must for this role

• Ability to be on call when workers are busiest (often nights, weekends, and holidays)

• Emotional resilience in fast-paced, high profile and ever-changing situations

• Bachelor’s Degree (MBA or relevant Master’s degree a bonus)

You’ll fit right in if:

• You’re flexible and responsive to the changes of a fast-paced company

• You’re passionate about bringing flexible work opportunities to our Flexers.

• You’re proactive and always willing to learn new things from all people.

• You want to have an impact in the greater community and customer’s lives

• You are excited about being part of the team that will be launching Indeed Flex in the US

• You want the opportunity to grow within the company

Equal Opportunities

We are an equal opportunity employer. We welcome applications from all qualified applicants, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation or any other equality characteristic.