Blog

Coronavirus Updates for Syfters (Updated 24.03.20)

  • Hannah Rafter
  • 24th March 2020
Please check this page daily for all the latest updates regarding the Coronavirus. We are monitoring closely any further advice from the government and NHS regarding the outbreak and will send timely communications to our Syfters via email and in the app. The health and safety of all Syfters is our top priority and we can confirm that there are no reported Syfters currently experiencing symptoms related to the virus.

24.03.20

We hope you are all well and keeping safe, following the government’s latest guidance on Covid-19, we have updated our policy accordingly to help prevent the spread of coronavirus and safeguard our Syfters. 

We all play a vital part to prevent the spread of coronavirus and save lives. The new guidance requests all non-essential premises must now close. Syft will only accept the following type of establishment to post shifts from today (24 March), until the government reviews this policy in three weeks. 

  • Supermarkets and other food shops, health shops, pharmacies including non-dispensing pharmacies, home and hardware shops, corner shops, etc.
  • Online retail, warehouses and delivery service that support the above establishments
  • Restaurants that offer food delivery and takeaway services
  • Cafés or canteens at hospitals, care homes or schools; prison and military canteens; services providing food or drink to the homeless.

Any shifts that are currently being placed on the Syft app will be in compliance with the government’s new recommendations and we will make sure the client is aware of the new guidance. 

We understand you are eager to know if you would be covered by the job retention scheme. We are working closely with our accountant and HMRC to clarify how this can apply to syfters and help you to get through this challenging period.

Our Syfters health and safety is extremely important to us so if you have any questions or concerns relating to a shift please don’t hesitate to reach out to us via email, help@syftapp.com or via Live Chat.

You can find the full guidance here.

Have you joined our Facebook community?

Our Community team is posting daily updates, engaging content and helpful information to support and guide you through this challenging time. Please make sure you have joined to stay connected with us. Join here.

Keep safe everyone,

Team Community

17.03.20

We hope you are well. We wanted to update you with the latest information regarding COVID-19 also known as Coronavirus.

Following the NHS latest recommendations, we ask all Syfters who are in shared living arrangements to be aware of and recognise any symptoms in others. If someone you live with is showing symptoms of Coronavirus then you should also stay home for 14 days and not to book on any shifts. We understand this is frustrating however your health and those you live with must take priority. 

Please stay home for 7 days if you have either:

  • A high temperature – you feel hot to touch on your chest or back
  • A new, continuous cough – this means you’ve started coughing repeatedly 

The NHS asks that you do not go to your GP surgery, pharmacy or hospital and you do not need to call 111 to tell them you’re staying at home.  

For full NHS guidance, please see here.

If you have booked shifts but started feeling unwell before attending the shift, please do not attend the shift and let our team know as soon as possible via live-chat and help@syftapp.com

In order to further protect the Syfter community, we now ask if you are fit to work when booking and confirming a shift. By confirming your shift, you are declaring that you are fit to work and have no reason to self isolate. You are also confirming that you have read the government and NHS advice and guidelines. This step is important and must be completed. 

Here is what you should expect to see:

 

Please make sure you have updated to the latest version of the app. If you have any questions or do not see this in-app message, please contact help@syftapp.com 

During this time of uncertainty, we would love to welcome those who are not part of the Syft Facebook Community to join. Within the group, we will be sharing updates from Syft, upskilling opportunities as well as sharing teachings from the Syfter community. Join the conversation here.

13.03.20

We wanted to update you with the latest information regarding COVID-19 also known as Coronavirus.

Following the government latest guidance on delaying the Covid-19 outbreak, we ask all Syfters who have coronavirus symptoms (a high temperature or a new, continuous cough), however mild, to not book onto any shifts as a precaution, and follow NHS advice to stay at home for 7 days. Please let us know your situation via help@syftapp.com, stay indoors and avoid contact with other people and seek NHS medical assistance if needed.

If you have booked shifts but started feeling unwell before attending the shift, please do not attend the shift and let our team know as soon as possible.

Cleaning duties

During this period, we’ve seen an increased demand for cleaning shifts from employers. We have provided guidance to clients to ensure they provide adequate health and safety information for any cleaning shifts or duties. We have also advised them to provide adequate cleaning supplies and protections like gloves, disinfectant or masks. We have asked clients not to post cleaning shifts for any premises with suspected/confirmed cases for your health and safety.

If you’re asked to carry out cleaning duties during your shift or are booked onto a cleaning shift, please check the job description carefully. We advise you to communicate with the client onsite about any concerns you may have and get access to the supplies and tools you need. If you have any concerns, please get in touch with us via live chat or help@syftapp.com.

Shifts availability

Unfortunately, some clients are experiencing lower business demand, canceling or postponing public events during this time, we expect the number of shifts may drop in the next few weeks. In the meantime, Syft is working on a bunch of initiatives to upskill our Syfters. We will share more details with you soon.

Measures to protect yourself

We want to ensure all our Syfters are taking measures to protect themselves and those around them. The World Health Organisation recommends the following steps in regards to keeping yourself safe and healthy.

Wash your hands regularly and properly

Please make sure you wash your hands frequently for at least 20 seconds at a time. Make sure they are thoroughly clean with an alcohol-based hand rub or wash them with soap and water.

You should also try to avoid touching your eyes, nose, ears, and mouth. Our hands touch many surfaces throughout the day and can pick up viruses by exposure. Once contaminated, hands can transfer the virus to your eyes, nose, ears and mouth. From there, the virus can enter your body and can make you sick.

Social distancing

We understand this may be hard, however, try to maintain social distancing by at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.

If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the virus. We also recommend avoiding shaking hands along with any other form of greeting that involves physical contact. You can decline these politely.

Syft cares about the health and wellbeing of its community therefore you can also stay up to date via our website, the World Health Organization or through your local health provider.

12.03.20

Following NHS advice, we ask all Syfters who have traveled to or been in contact with someone who has recently traveled to affected countries to not book onto any shifts as a precaution, let us know via email, stay indoors and avoid contact with other people and seek NHS medical assistance if needed.

  • Cambodia
  • China
  • Hong Kong
  • Iran
  • Italy
  • Japan
  • Laos
  • Macau
  • Malaysia
  • Myanmar (Burma)
  • Singapore
  • South Korea
  • Taiwan
  • Tenerife – only the H10 Costa Adeje Palace Hotel
  • Thailand
  • Vietnam

11.02.20

As you are aware, there has been a viral pneumonia outbreak in Wuhan, China caused by a “novel Coronavirus” or the “Wuhan virus”. The health and safety of all Syfters is our top priority, and we are closely following updates from the NHS and World Health Organization. We have no reports of Syfters currently experiencing symptoms related to the virus. 

Due to the high transmission rate, we ask all Syfters who have traveled to or been in contact with someone who has recently traveled to China to not book onto any shifts as a precaution, stay indoors and avoid contact with other people and seek NHS medical assistance if needed. 

As this is a developing situation, we will share any relevant updates via email or within the Syft Community channel. Syfters who have a scheduled trip to China, we ask you to let us know and contact help@syftapp.com

As always, if you are feeling ill, including symptoms such as fever, cough, shortness of breath, or chest pains, please stay home and contact a doctor for medical attention. 

If you have any questions or concerns, please reach out to our support team at help@syftapp.com  

For more information and updates, please visit World Health Organization or the following government sites: UK & Travel Advice

27.02.20

We wanted to update you with the latest information regarding Coronavirus. The UK Chief Medical Officers have raised the risk to the public from low to moderate. But the risk to individuals still remains low.

Italy, Wuhan, other parts of China, Hong Kong, South Korea, Thailand, Japan, Taiwan, Singapore, Malaysia or Macau have now been named countries at risk. Please see the NHS website for the full list of counties affected. Due to the high transmission rate, we ask all Syfters who have traveled to or been in contact with someone who has recently traveled to Italy to not book onto any shifts as a precaution, let us know via email, stay indoors and avoid contact with other people and seek NHS medical assistance if needed. 

As this is a developing situation, we will share any relevant updates via email or within the Syft Community channel. Syfters who have a scheduled trip to Italy, we ask you to let us know and contact help@syftapp.com

For more information and updates, please visit World Health Organization or the following government sites: UK & Travel Advice

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